Our services

Our experienced team provides comprehensive support services covering every stage of the CHC funding journey.

We assist individuals and families at any stage of the NHS Continuing Healthcare funding journey, including:

• Early-stage planning and advice on how NHS continuing healthcare works
• Case preparation prior to assessments and appeals
• Arranging and organising assessments with the NHS Integrated Care Boards (ICB)
• Advocacy to have an expert attend any assessment or meeting with you or on your behalf
• Guidance on Fast Track funding for those with rapidly deteriorating conditions
• Challenging CHC decisions through the appeals process
• Retrospective claims
• NHS Complaints handling at all levels and stages, including NHS ICB’s, NHS England and Parliamentary and Health Service Ombudsman (PHSO)

No matter how complicated your case may appear to be we provide clear, compassionate and expert support to help you secure the care funding you are entitled to.

Why choose Acorn

The acorn represents growth, strength, and support. Just as an acorn has the potential to grow into a mighty oak, we know that with the right guidance and expertise, individuals can face even the most daunting of challenges with strength and clarity.

• We work for you: Not the NHS, we are completely independent.
• Expert: We have extensive NHS Continuing Healthcare knowledge and case experience.
• Accessible: We communicate in plain English and tailor our advice to your situation.
• Supportive: We are more than advisors, we are your advocates.
• National: We work nationally and can support you anywhere in England and Wales.

Fees

Some firms have pricing structures that can be confusing – even for us! Prices can be based on a mixture of fixed fees combined with hourly rates. This confusion could result in unexpectedly high costs later on, making the process unaffordable or preventing you from progressing to the next stage. Don’t get caught out! Acorn make all fees easy and transparent.

We offer the most cost effective solutions for comparable services. We will discuss fees during our free discovery meeting to make sure any costs are explained clearly and relevant to the service you require. Our fees will not alter or increase from what we agree at the outset regardless of how much work or how long your case takes.

Let’s Talk

Whether you’re just beginning to explore your options or you are already deep in the process, we are here to help.

We take time to listen to you and understand how you came to be where you are now, getting to know the patient and your situation as much as possible. We are regularly told that just speaking to us during the first call has helped families significantly with the emotional burden.

Visit our contact page, or use the form below: