About us
Acorn Continuing Healthcare is an independent company with extensive expertise in NHS Continuing Healthcare, providing services across the UK.
Acorn Continuing Healthcare was founded with a simple but powerful mission: to ensure that no individual or family has to face the NHS Continuing Healthcare process alone.
We believe in fairness, clarity, and empowerment, helping people make informed decisions with confidence.
We have a team with years of experience in NHS Continuing Healthcare and an in-depth understanding of NHS processes. We offer free practical advice, alongside services tailored to each person’s needs, that makes a real difference in people’s lives.
Who and How We Can Help
We are all too aware of the challenges, confusion and upset the complex process of continuing healthcare brings to patients, families and individuals going through the process.
Whether you’re exploring your options for future NHS Continuing Healthcare funding, in the midst of an eligibility checklist or Decision Support Tool (DST) assessment, or challenging a decision through an appeal or retrospective review, we are here to advise, support, or deal with the matter fully on your behalf.
We assist individuals and families at any stage of the NHS Continuing Healthcare journey, including:
- Free Early-stage planning and Advice on how NHS Continuing Healthcare works
- Case preparation prior to assessments and appeals
- Arranging and organising assessments with the NHS Integrated Care Boards (ICB’s)
- Advocacy with you or on your behalf if you are unable to attend an assessment or appeal
- Guidance on Fast Track funding for those with rapidly deteriorating conditions
- Challenging CHC decisions through the appeals process
- Retrospective claims
- NHS and Ombudsman complaints
No matter how complicated your case may appear to be, we provide clear, compassionate and expert support to help you secure the care funding you are entitled to.
Why choose Acorn
The acorn represents growth, strength, and support. Just as an acorn has the potential to grow into a mighty oak, we know that with the right guidance and expertise, individuals can face even the most daunting of challenges with strength and clarity.
- We work for you: Not the NHS, we are completely independent.
- Expert: We have extensive NHS Continuing Healthcare knowledge and case experience.
- Accessible: We communicate in plain English and tailor our advice to your situation.
- Supportive: We are more than advisors, we are your advocates.
- National: We work nationally and can support you anywhere in England and Wales.
Fees
Some firms have pricing structures that can be confusing – even for us! Prices can be based on a mixture of fixed fees combined with hourly rates. This confusion could result in unexpectedly high costs later on, making the process unaffordable or preventing you from progressing to the next stage. Don’t get caught out! Acorn make all fees easy and transparent.
We offer the most cost effective solutions for comparable services. We will discuss fees during our free discovery meeting to make sure any costs are explained clearly and relevant to the service you require. Our fees will not alter or increase from what we agree at the outset regardless of how much work or how long your case takes.
Our team
Find out about the people behind Acorn Continuing Healthcare: